Email us your resume for any positions below.
Client Service Representative
Client Service Representatives (CSR) provide the first and the last impression of each client’s visit to our hospital. CSRs are responsible for client care and communication.
Our customer service representatives work together to greet pet owners, check-in and admit pets to the hospital, prepare medical records, receive and post payments, submit Trupanion claims, schedule and confirm appointments, respond to owner inquiries, process referrals, interact with referring veterinarians, staff doctors, specialists and technicians and perform various other tasks that include: Maintaining a professional, cheerful and helpful attitude when interacting with clients. Answering incoming telephone calls using proper telephone etiquette as defined by Oakhurst Veterinary Hospital. Welcome clients and patients to the hospital, check in patients using the process designed by Oakhurst Veterinary Hospital. Monitor the length of time clients are waiting, and appropriately handle these situations. Schedule appointments and surgical procedures for a busy 10 doctor practice. Accurately process payments which includes, cash, credit cards, checks and Care Credit.
Experienced Veterinary Technician
Veterinary Technicians are a vital part of Oakhurst Veterinary Hospital. Technicians are responsible for patient care and assisting the doctors in providing outstanding medical care to our patients. Experience in the veterinary field is preferred. Our Veterinary Technicians work both independently and side by side with our doctors. Technicians must have excellent communication and customer service skills. Oakhurst Veterinary Hospital is a Fear-Free practice and utilizes techniques to make our patients’ visits as stress and anxiety free as possible. Our entire staff is committed to this goal.
Our Veterinary Technicians perform various roles such as Exam Room Technician, Treatment Room Technician, and Surgery Technician. Technician responsibilities include obtaining history from clients, assisting in exam rooms, client education, venipuncture, IV catheter placement, SQ/IV/IM injections, obtaining digital radiographs, performing treatments as directed by the doctors, preparing samples to be sent to outside laboratories, and performing in-house bloodwork. Technicians also prepare patients for surgery, intubate, monitor anesthesia, perform dental cleanings and obtain digital dental radiographs.